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International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country.

At the present time, we will attempt to ship anywhere in the world or email and we will check to see if your country allows shipments from Canada.  We will get you a quote for shipping and then you can decide if you would like to proceed.

Thanks for thinking of Aquariums West
Jeannie Lister
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
Figuring out an accurate cost of shipping has proven to be the most arduous part of setting up this online store.  Sometimes the "Live" rates are incorrect, either too much or too little.  Just choose the "Please give me shipping quote" in the drop down shipping rates section of the shopping cart to get an accurate shipping quote.  Nothing will go through your credit card until you have agreed on the method of shipment and the amount.  Once you have agreed on the shipping amount, you will receive a link to your order which allows you to pay for both the shipping and the item in one transaction.  We will ship your order shortly after we receive payment from you.  If you decide that the shipping costs are just too much, your order can be deleted immediately.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.